Run into an error response? See the error handling below for the resolutions.
To provide the error information, our API returns standard HTTP error codes in the response body. The following table describes the common HTTP error messages you may receive and possible solutions:
| Code | Description |
|---|---|
| 400 - Bad Request | Your request is rejected due to malformed syntax. Please check your request and ensure that it contains all the mandatory fields properly and accurately (Client error). |
| 401 - Unauthorized | You are either missing a valid access token or it has expired. |
| 403 - Forbidden | The server refuses to fulfill your request. This may be due to the authorization and scope definitions level that you have. Please check your scope definitions level if you have the appropriate authorization to perform the request or check the error response to obtain information about the possible reason (Client error). |
| 404 - Not Found | The requested resource cannot be found on the server. Please try to check the requested resources (Client error). |
| 409 - Conflict | There is a conflict between the current state of the target resource and your request. It is most likely to occur in response to a PUT request (Client error). |
| 500 - Internal Server Error | Something went wrong on the application's server but the server could not be more specific about the problem. This happens on infrequent occasions, please contact us if this keeps happening (Server Error). |
Need help?
Need help?If you've run into an issue, please report it by emailing [email protected]. Include a description of the issue you're experiencing, provide steps to recreate it, and share the API call you did including the body/payload and the full responses that you received. A member of our team will reach out for additional info if needed.